VOIP only services are now available for sole trading companies or businesses that dont need any extra features. We are happy to introduce the entry level package for R149 per month ( with 80 minutes free pm) . Calls are charged at 49c per minute across all cellular networks. Ideal for businesses if you cannot get a Telkom landline . With this service you can move anytime without affecting your landline service ( provided on your internet coverage )
So what do you need to qualify to get this service?
- Firstly you will need a VOIP phone like a Yealink phone, or a mobile app , get a quote from us. See our range here.
- Secondly You will require an LTE/FIBER with an available LAN port.You can use your own data services.
- You can apply online with your RICA docs( ID and proof of address)
- First month payment and the number will be active within a few hours.
- 49c per minute for calls in SA .
- Can be set up remotely within a few minutes. Call out fees can be charged.
- Port your number to us for R150 once off.
- Automated payments only like debit order, credit/debit card or PayPal only.
- Must connect to a IP phone or mobile app ( recommended app is once off R154 from the playstore)
Potential new clients prefer calling a landline as it offers a sense of security and trust instead of an advertised cell number. It just looks more professional and now you don’t have to break the bank to get this service. We do offer other packages suited to your company needs like a mobile landline and multi user Virtual PBX.
Let us help you understand the product we have by answering the most common questions we get asked regularly:
What is VOIP?
The true definition is Voice over Internet Protocol . You can run a landline phone number using just the internet and internet related device like a mobile app or a desktop phone.
VOIP Phone South Africa:
A desktop phone that does not use a copper cable for connection but instead uses a LAN cable and connects to your router . All calls are then carried over internet.
VOIP South Africa:
We are fully committed provider in SOUTH AFRICA, keeping the product as a local supplier enabling local communities and economies.
VOIP Meaning or definition:
Voice over Internet Protocol is the direct translation.
VOIP App:
We do use a mobile app that will enable you to receive calls for free and make paid outgoing calls from your cellphone that will show as the landline number.
How does it work ?
Once you have purchased a Yealink phone you can simply plug it in the router , we will then send you usernames and passwords to enter so it syncs with your unique landline number. We can even set it up remotely so no need for a call out. You can then immediately start to use the phone to make and receive calls. All incoming calls are free unlimited but outgoing calls are charged for.
Who would need this product?
A small business where one or two employees can share a desktop phone. It is also suitable as a home phone or home based business.
Why is this product cheaper than other listed services ?
This service has no extra features that you will get with a PBX , its just a simple ring to the phone where you can answer professionally. Products from Telkom are generally more expensive as well because of the copper cable infrastructure whereas Telkom would be cheaper.
Are VOIP calls free?
Incoming calls on the Mobile app or IP phone are free for incoming ( barring 0800 and 0861) . Receiving calls on the cellphone as call forwarding and outgoing calls are NOT free.
Are VOIP calls spam?
As this technology is a cheaper option for calling , more and more call centres are moving to online Voice Over IP .You can reduce your costs by up to 60% from the original Telkom rates . Some call centres are spam orientated and some are not.
Are VOIP calls traceable?
Some calls are traceable. Speaking to the correct service provider they should be able to assist with the correct documentation from the authorities. No information will be given out freely.
Are VOIP phones wireless?
Yes ,you can receive calls on a wireless device .Some Yealink devices are mobile within an office range . You can also use the mobile app on your cellphone , but it does depend on the mobile data signal for audio quality
Are VOIP phone systems reliable?
Yes they are, however it does depend on the internet connection. You also can rely on call forwarding options to receive calls.
Are VOIP calls encrypted?
Service providers will always ensure the security of the calls of their clients , so hacking the call maybe impossible , the original call would be offered without encryption from the service provider however . Call recordings are received without encryption so keeping them safe would be your responsibility.
Are VOIP phones wireless?
Phones can be wireless in an office environment as well as mobile using a mobile app.
Are VOIP calls secure?
Calls are secure , as they are encrypted for security benefits.
Are VOIP call recorded ?
Calls can be recorded at your request , it is not usually a standard feature but simply requesting we can set it up .All recorded calls are then emailed to you for your safe keeping
Are VOIP phones different ?
Yes, phones are very much different to the conventional landline phones, technology is completely different . IP Phones have a LAN port and run through the internet.
Are VOIP numbers free ?
Numbers are not free as they usually have a cost to run on a server . Calls are also not free except for incoming calls, this doesnt include call forwarding to another cell or landline facility .
Are VOIP phone systems secure ?
Systems are secure however if the username and password is compromised from your own network hack then the account can be used for spam calls. We do have maximum call usage set for your protection
Can VoIP phones work over WIFI ?
Some higher end devices can connect via WIFI ,but most are connected via LAN cable. You may also need an additional WIIF dongle to connect with WIFI directly.
Can VOIP calls be traced ?
Calls can be traced , some countries require Identification for activation so the numbers can be traced back to its original owner usually through a court order or police request .
Can VOIP receive text messages ?
Most numbers are not SMS compatible , however you are able connect to Business WhatsApp . Being a third party most of the time it does work however there are no guarantees that it may work.
Can VOIP phones be wireless ?
Yes they can be . It can connect to the WIFI with a WIFI dongle via your Yealink device. You will still need to connect via a power cable to switch the device on.
Can VOIP be hacked ?
It can only be hacked if the fraudulent party has gained access to your username and password . Without this information it cannot be hacked , therefore it is essential to keep the info secure .
Can VOIP Numbers be traced ?
Most countries require a identity verification , if so then numbers can be traced . It can be originated to a owner of the number.
Can VoIP work without internet?
No , it cannot work without internet , whether its mobile data fixed internet , it is required , in some circumstances you can have call forwarding which doesnt require internet , but that would be for receiving calls only .
Can VoIP call landlines?
Yes , you will be able to call any numbers , the only restrictions would be calling national numbers of another country . Call costs do vary from landlines of different Service providers as well as mobile operators.
Can VoIP numbers be ported?
Yes you can port numbers to a different service provider , you can get in touch and we will facilitate the port for you with the needed documentation .
Can VoIP phones be hacked?
Yes they can , like everything else , if your passwords are not secure then the account would be hackable , as well unsecure networks , where your info would easily be retrieved and used.
Can VoIP calls be recorded?
Yes they can be , it is regarded as an extra feature and only available on the Premium or Multi user. Some call recording features would be charged extra , we do have numbers with free call recordings , get in touch so we can show you how.
Can VoIP receive texts? Some countries and service providers do restrict text communication on landlines , some have no restrictions . You may also link your number to Business WhatsApp , however not guaranteed ( 3rd party application) we can offer a guideline on how to set it up .
Can VoIP call 911?
Yes your number and service provider will allow emergency calling , unless otherwise stipulated.
How VoIP works?
A landline that uses the internet to carry a call , no more copper cables and outdated infrastructure. Good internet allows for good quality calls.
How VoIP phones work?
A IP phone need to connect via LAN or Wirelessly to the internet . Connection will allow the phone or the app to make and receive calls
How VoIP works diagram?
Connected to the internet , once activated you can make and receive calls .
How VoIP works step by step.
Order a number -> Connect the device to the internet -> Set up the phone -> make and receive calls .
How VoIP sip works?
A SIP account is the platform for your username and password to enter on the device , this will allow you to make and receive calls from Your SP.
How VoIP mobile?
Mobile Landlines usually work with a cell and an app, , you will need mobile data to connect the calls. You can also be anywhere to make and receive calls , as long as your internet is of good speeds.
How VoIP app?
You can either use an app on your laptop or cell , depending on preference , This alternative is cheaper than buying an office phone .
VoIP how does it work?
Connect your app/phone to the internet , set up your username and password , start making calls.
VoIP how to set up?
Order a number -> Connect the device to the internet -> Set up the phone -> make and receive calls .We will offer step by step guide on how to set up the device .
VoIP how recharge?
To recharge your account , you can simply log onto your dashboard and select top up . Mae a payment and your airtime will reflect immediately.
How do VoIP phones work?
They work off by connecting to the internet via LAN or WiFi . The better the signal the better the audio quality. This also means that they are not fixed and easily movable to another office when the need arises . You may also have 012 number but be based in Cape Town for example .
What VoIP means?
Voice over Internet Protocol. All calls are carried via the internet for incoming and outgoing calls.
What VoIP stands for?
Voice over Internet Protocol. All calls are carried via the internet for incoming and outgoing calls.
What VoIP number?
We have all the numbers in South Africa , we also offer numbers for 89 different countries , local and national numbers . UIFN numbers are also available to you .
When was VOIP introduced? VoIP was introduced around in South Africa as early as 2013 onwards. It soon became the only solution for landlines considering the copper cable theft in the country.
VoIP when internet is down? If the internet is down , then calls cannot work , however your Cloud PBX should easily allow for calls to be forwarded to your cell.
When was VoIP invented? It was invented late 2000’s but started to became more available in the 2012/3 time frame
When will VoIP take over? VOIP has already taken over conventional copper cable installments. Its the only viable option at the moment in South Africa
When did VoIP become popular? It became popular when copper cables were getting stolen and businesses were being affected without landlines. It is now the most popular and only option.
When is VoIP used? It was primarily created to service remote areas where copper cable installations was not possible . It soon became the option for all areas.
Where is VoIP used? It is used everywhere now and copper cable installations aren’t even being considered at the moment
Countries where VoIP is banned? Luckily South Africa is not one of them . You can get connected with us today .
Where to buy phones? They are commercially available however you can also get them from us
Where does a VoIP phone plug in? A phone has two ports , one for power and one for LAN cable , always best to use your device with POE
Where to buy VoIP? Look for the best Service Provider that suits your needs , best to search online
Where to buy VoIP phones in south Africa? The best option is online store or your nearest IT store or electronics store , compare our prices and delivery times .
Where to buy VoIP phone service? Best Service Providers will have a good online presence.
Where to buy VoIP phones in Cape Town? Best prices are usually found online or search your nearest electronics store .
Which VoIP phone? Our recommended brand is Yealink , rated as one of the better brands due to reliability and call quality , as well remote setup convenience.
Which VoIP provider is the best? The best SP always has the best solution for your needs. Always check what the PBX can do for you in regards to your phone requirements.
Which VoIP services cannot be traced? Services that do not require ID authentication are more likely to be traced. VPN’s are also another way of not being traced via your Ip address.
Which VoIP software is best? Best software depends on your needs and compatibility in user friendliness. Many software’s are limited so ensure that the PBX you are looking for is compatible with your telephone needs.
VoIP which layer? The higher the layer level the better the encryption and security.
VoIP which protocol? The Presentation Layer (Layer 6) and Session Layer (Layer 5) : In typical solutions, these two layers come with the Application Layer (Layer 7) in VoIP architecture.
VoIP who uses? This technology is widely used now due to its efficiency and cost effectiveness. Companies and individuals are moving from copper landlines as it is less efficient and economical.
Who invented VoIP? Marion Croak known for developing Voice Over Internet Protocols , technology that converts your voice into a digital signal.
Which VOIP works with WhatsApp? According to WhatsApp, VOIP numbers cannot be used with Business WhatsApp , however we have managed to assist a large percentage of clients in getting this right . We cannot guarantee it will work as it is reliant on 3rd party company .
Will VOIP work with Starlink? Yes it can work with Starlink, we do have clients outside of SA using Starlink internet and their numbers are currently working .
Will VOIP replace cellphones? No they will not replace cell phones , they will work along side cell phones in regards to communication . Mobile data is still required for IP services to work so cell phones are an integral part of any communication
Why VOIP is better? It is more effective in setting , economical and and convenient compared to traditional landlines . Traditional landlines are almost extinct now.
Which VOIP provider is best UK ? We offer UK numbers that can receive calls any in the UK and outside of the UK. You will find our prices possibly cheaper than most Service providers in the UK .
Who uses VOIP numbers? Its been largely used by corporates of all sizes as well as home usage . It is now becoming the technology that replaces copper cables.
Who is VOIP caller? Anyone using this technology can call out with their landline number , if you are looking for the identity it would be best to look up via Truecaller.
Who are VOIP providers? By just Googling you can find many service providers. Always look for the best SP to match your telephonic needs as well as pricing policies.
Who provides VOIP in the UK? Any Service provider can offer a UK number , many worldwide companies want to have a UK footprint but not necessarily be based in the UK . Getting a UK number can easily be achieved and set up anywhere in the world.
OUR PRODUCT as a Service Provider South Africa:
Click on our page to see how much it all costs https://www.virtualnumber.co.za/voip/
Speak to us as well about personalized emails from Only R45 per month and R100 per annum fee for domain on www.starcom.co.za
Get in touch with one of our consultants now if you need more details , you can call us telephonic or via Whats App on 0115682555. You can also send us a message via whats app or email on info@virtualnumber.co.za.