VOIP only services are now available for sole trading companies or businesses that dont need any extra features. We are happy to introduce the VOIP only package for R149 per month ( with 80 minutes free pm) . Calls are charged at 49c per minute across all cellular networks. Ideal for businesses if you cannot get a Telkom landline . With this VOIP service you can move anytime without affecting your landline service ( provided on your internet coverage )
So what do you need to qualify to get this service?
Potential new clients prefer calling a landline as it offers a sense of security and trust instead of an advertised cell number. It just looks more professional and now you don’t have to break the bank to get this service. We do offer other packages suited to your company needs like a mobile landline and multi user Virtual PBX.
Let us help you understand the product we have by answering the most common questions we get asked regularly:
What is VOIP?
The true definition is Voice over Internet Protocol . You can run a landline phone number using just the internet and internet related device like a mobile app or a desktop phone.
VOIP Phone or VOIP Phone South Africa:
A desktop phone that does not use a copper cable for connection but instead uses a LAN cable and connects to your router . All calls are then carried over internet.
VOIP South Africa:
We are fully committed provider in SOUTH AFRICA, keeping the product as a local supplier enabling local communities and economies.
VOIP Meaning or VOIP definition:
Voice over Internet Protocol is the direct translation.
VOIP App:
We do use a mobile app that will enable you to receive calls for free and make paid outgoing calls from your cellphone that will show as the landline number.
How does it work ?
Once you have purchased a Yealink phone you can simply plug it in the router , we will then send you usernames and passwords to enter so it syncs with your unique landline number. We can even set it up remotely so no need for a call out. You can then immediately start to use the phone to make and receive calls. All incoming calls are free unlimited but outgoing calls are charged for.
Who would need this product?
A small business where one or two employees can share a desktop phone. It is also suitable as a VOIP home phone or home based business.
Why is this product cheaper than other listed services ?
This service has no extra features that you will get with a PBX , its just a simple ring to the phone where you can answer professionally. Products from Telkom are generally more expensive as well because of the copper cable infrastructure whereas VOIP Telkom would be cheaper.
Incoming calls on the Mobile app or VOIP phone are free for incoming ( barring 0800 and 0861) . Receiving calls on the cellphone as call forwarding and outgoing calls are NOT free.
Are VOIP calls spam?
As VOIP is a cheaper option for calling , more and more call centres are moving to online Voice Over IP .You can reduce your costs by up to 60% from the original Telkom rates . Some call centres are spam orientated and some are not.
Are VOIP calls traceable?
Some calls are traceable. Speaking to the correct service provider they should be able to assist with the correct documentation from the authorities. No information will be given out freely.
Are VOIP phones wireless?
Yes ,you can receive calls on a wireless device .Some Yealink devices are mobile within an office range . You can also use the mobile app on your cellphone , but it does depend on the mobile data signal for audio quality
Are VOIP phone systems reliable?
Yes they are, however it does depend on the internet connection. You also can rely on call forwarding options to receive calls.
Are VOIP calls encrypted?
Service providers will always ensure the security of the calls of their clients , so hacking the call maybe impossible , the original call would be offered without encryption from the service provider however . Call recordings are received without encryption so keeping them safe would be your responsibility.
Are VOIP phones wireless?
Phones can be wireless in an office environment as well as mobile using a mobile app.
Are VOIP calls secure?
Calls are secure , as they are encrypted for security benefits.
Are VOIP call recorded ?
Calls can be recorded at your request , it is not usually a standard feature but simply requesting we can set it up .All recorded calls are then emailed to you for your safe keeping
Are VOIP phones different ?
Yes, phones are very much different to the conventional landline phones, technology is completely different . IP Phones have a LAN port and run through the internet.
Are VOIP numbers free ?
Numbers are not free as they usually have a cost to run on a server . Calls are also not free except for incoming VOIP calls .
Are VOIP phone systems secure ?
Systems are secure however if the username and password is compromised from your own network hack then the account can be used for spam calls. We do have maximum call usage set for your protection
Can VoIP phones work over WIFI ?
Some higher end devices can connect via WIFI ,but most are connected via LAN cable. You may also need an additional WIIF dongle to connect with WIFI directly.
Can VOIP calls be traced ?
Calls can be traced , some countries require Identification for activation so the numbers can be traced back to its original owner usually through a court order or police request .
Can VOIP receive text messages ?
Most numbers are not SMS compatible , however you are able connect to Business WhatsApp . Being a third party most of the time it does work however there are no guarantees that it may work.
OUR PRODUCT as VOIP Provider South Africa:
Click on our page to see how much it all costs https://www.virtualnumber.co.za/voip/
Speak to us as well about personalized emails from Only R45 per month and R100 per annum fee for domain on www.starcom.co.za
Get in touch with one of our consultants now if you need more details , you can call us telephonic or via Whats App on 0115682555. You can also send us a message via whats app or email on info@virtualnumber.co.za.